Accessible Parking Facilities, Animal Quarantine, Ground Transportation, Motorized Wheelchairs, Porter Services, Text Telephones (TTYs), Visitor Information Program (VIP)

The Lihue Airport terminal services both arriving and departing flights to and from the U.S. mainland and major airports on the neighboring Hawaiian Islands. Our terminal consists of a single level terminal with all passenger accommodations conveniently provided on the same level without the need for elevators and escalators. The airline ticket counters, agricultural inspection stations, security screening checkpoint, baggage claim, visitor information booths, porter service, car rental, taxi service, and parking lots are located on the street side of the terminal.

Once you pass through the security checkpoint and enter the main lobby you may, on occasion enjoy live music, relax at the restaurant or shop in the newsstand, gift or flower shop.   Also, available are airline VIP lounges, artwork, and accessible restrooms. Passenger hold rooms are located at the gates and loading bridges are used to board the aircrafts.

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PORTER SERVICES

Upon request, airlines will provide assistance to passengers with special needs through their Porter (skycap) services.   Porters affiliated with your airline are able to provide assistance in checking in your luggage for departures.   Wheel chair service for arrivals and departures is provided upon request by the airlines.  Please advise your airline in advance to arrange for any special services to ensure assistance. 

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MOTORIZED WHEELCHAIRS

Each airline will provide information on specific procedures for storage of wheelchairs and wet-cell batteries.

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GROUND TRANSPORTATION

There is no public transportation at Lihue Airport. See the Ground Transportation page for other options. The group tour operators have accessible vehicles available, however, you may want to notify them in advance of any special needs to ensure assistance.

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TEXT TELEPHONES (TTYs)

Text Telephones for the hearing impaired are located at the following locations:

-Central lobby, in front of the Restaurant.

-Car Rental Area, across the street from the ticket lobby.

Telecommunications Relay Services (TRS) are available statewide.   In Hawaii, you can make a local TRS call by dialing 711.

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ANIMAL QUARANTINE

Guide/Service dogs are exempt from State of Hawaii animal quarantine rules under strictly enforced conditions.  For more information, please go to the Department of Agriculture Animal Quarantine Branch website at www.hawaiiag.org/hdoa/ai_aqs_guidedog.htm.  You may also e-mail, call or write to the Animal Quarantine Station, 99-951 Halawa Valley Street, Aiea, Hawaii 96701-3246.  Telephone (808) 483-7151 Fax (808) 483-7161.   e-mail:  rabiesfree@hawaii.gov or hdoa.info@hawaii.gov.

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ACCESSIBLE PARKING FACILITIES

Accessible parking spaces are conveniently located in the public parking lot directly across the street of the terminal near the cross walks. Accessible loading and unloading zones are available curbside at the central crosswalk and both ends of the main terminal building in the bus parking zones.   For safety and security reasons, under no circumstances, can any vehicles be left unattended at the curb. 

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VISITOR INFORMATION PROGRAM (VIP)

VIP staff is available to provide travelers with assistance and visitor information.  They are located in the information booths at the entrance to the main terminal and at the baggage claim area.   For additional information, the VIP staff may be reached at (808) 246-1448 or (808) 246-1449.  

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